Frequently Asked Questions

ANTOVELLE, explained.

What makes ANTOVELLE different?

We curate distinctive jewellery around expression: sculptural form, transformable details and pieces with meaning, selected to feel considered rather than ordinary.

Where are your pieces made?

ANTOVELLE works with selected specialist suppliers and makers in Europe and internationally. Product-specific material, origin and fulfilment information is shown where available on the relevant product listing.

Where do you deliver?

ANTOVELLE currently focuses on Cyprus and supported European Union destinations. The destinations available for a particular product are confirmed at checkout because fulfilment routes can vary by supplier.

Do you offer free shipping?

Yes. Orders of €150 or more to qualifying EU destinations receive automatic free shipping at checkout. No discount code is required. Product and destination availability shown at checkout remains authoritative.

Can one order arrive in more than one parcel?

Yes. Selected pieces can be dispatched by different approved fulfilment partners, so items in the same order may arrive separately and may have different tracking numbers.

How do I choose my ring size?

Use our Ring Size Guide as a general reference. The sizing and options shown on the individual product page always take priority because designers can use different size ranges and fits.

Can I return an item?

Eligible standard online purchases may be covered by the 14-day EU right of withdrawal. Legal exceptions can apply to goods made to your specifications or clearly personalised. Rights for faulty, damaged, incorrect or non-conforming goods are unaffected. See Returns & Exchanges for full details.

How do I care for my jewellery?

Care depends on the material and finish. See our Jewellery Care page and any product-specific instructions supplied with the piece.