Last updated: 22 August 2026
ANTOVELLE is operated from Cyprus and works with selected suppliers and fulfilment partners, including suppliers available through Syncee. Depending on the product, an order may be dispatched from Cyprus, elsewhere in Europe or another supported fulfilment location.
Where we ship
ANTOVELLE currently focuses on Cyprus and supported European Union destinations. Availability depends on the product, supplier and delivery route. The destinations and delivery methods offered at checkout are the options available for that order.
Free EU shipping on orders of €150+
Qualifying orders of €150 or more to EU destinations receive free shipping automatically at checkout. No discount code is required. Product and destination availability shown at checkout remains authoritative.
Processing and delivery times
Processing and delivery times can differ by product and fulfilment partner. Where a specific production, dispatch or delivery estimate is available, it may be shown on the relevant product page, cart, checkout or order update.
Where a delivery period is agreed with you, that period applies. If no different period has been agreed, delivery remains subject to applicable consumer-law requirements.
Shipping charges below the free-shipping threshold
Available delivery methods and charges are shown before you complete checkout. Charges can vary by destination, supplier, parcel size or value and delivery service. Because items can be dispatched by different approved fulfilment partners, checkout may calculate delivery across more than one parcel.
Split shipments and tracking
Items in the same order may be fulfilled by different approved suppliers and may arrive in separate parcels. Where tracking is provided by the supplier or carrier, we will make the tracking information available through Shopify, email or another appropriate order update.
Customs, import duties and taxes
For some international routes, customs procedures, import taxes or duties may apply. Any amounts collected by ANTOVELLE at checkout will be shown before payment. Where charges are lawfully payable separately by the recipient, the applicable treatment depends on the delivery route and destination.
Address accuracy
Please provide a complete and accurate delivery address. If you notice an error, contact us promptly. We cannot guarantee that an address can be changed once fulfilment has started, but we will make reasonable efforts to assist.
Delayed, missing or damaged deliveries
If an order is significantly delayed, appears lost or arrives damaged, contact us at antoniscisco@gmail.com. Where the carrier was arranged by ANTOVELLE or an approved fulfilment partner, ANTOVELLE remains responsible for the goods until delivery as provided by applicable consumer law.
Contact
ANTOVELLE
Anthony Costa Sofocleous
Hytron 2, Pharaoh Elena 49, Apartment 301, 4005 Limassol, Cyprus
Email: antoniscisco@gmail.com
Telephone: +357 99 426984